What think tanks can learn from experiments in open journalismPosted: March 21, 2012 | |
No sector or industry is immune from the ‘open revolution’ – from software development, scientific research and publishing, to how businesses innovate more generally. Here are three experiments in ‘open journalism’ which also suggest how think tanks could work more openly.
1. Open sourcing
The Guardian newspaper has embarked on a programme of open journalism. As Alan Rusbridger, the paper’s editor, has noted: “Journalists are not the only experts in the world.” ‘Open journalism’ is the Guardian’s name for the way in which it is attempting to involve its readership not just in commenting on stories, but contributing to and even determining its news agenda, as a way of creating a two-way relationship between journalists and readers.
As the Creative Review notes, this reflects the changing nature of media. Given the competition that has emerged from other forms of media, especially social media, newspapers are having to be less about relating ‘the story’ (as they see it) and more about acting as a platform for a topic to be explored by multiple participants, including readers, in real-time.
At the moment, this mainly means that reporters keep readers informed as they develop stories (usually via Twitter). Every morning the paper also posts its ‘news list’, the usually closely held plan of stories it is working on for the following day, partly in the hope that greater openness about the paper’s agenda will prompt information from readers. The Guardian has cited the death of Ian Tomlinson during the G20 riots in London and the resignation of the defence minister Liam Fox as two examples where readers helped to substantiate stories.
2. Open editing
In February Wired magazine published an article about GitHub, a ‘version control’ website that allows programmers of open source software projects to upload code and share it with other developers but also keep track of who made what changes and to merge these changes together. What was interesting was that the writer used GitHub to invite and capture suggested edits and amendments to the article itself (the GitHub repository for the article can be found here).
GitHub was designed for software development rather than collaborative editing, but Wired’s experiment shows how mainstream media can engage informed readers to produce better written, better researched reports – a form of Wikipedia for journalism.
3. Open agenda-setting
OpenFile is a ‘community-powered’ news organisation which operates in seven Canadian cities. Its journalists cover stories which start out as suggestions from readers. OpenFile works with hundreds of freelance reporters across Canada; once its journalists are assigned to a story they collaborate with readers to deliver their reports, typically on local news and issues.
This is rather different from ‘citizen reporting’ (or ‘participatory journalism’ – see for example the Media Trust’s newsnet platform), since the main journalistic activity here is still being conducted by professional reporters. Nevertheless, this public direction of a news organisation represents a highly disruptive model – more like ‘media-as-a-service’ rather than the traditional industrial model of media production.
We’ve suggested here before that the business model behind think tanks is ripe for disruption. The reasons for this echo why traditional media is being disrupted by social media: high fixed costs; incumbents focusing on existing ‘high-end’ customers; over-specified, often expensive products; and limited use of cheap, commonplace ICT. Journalism is increasingly recognising the need to reinvent itself, including by experimenting with mass collaboration (as in the MPs expenses scandal) and even crowdfunding (though not yet at the level of individual stories). So what could think tanks learn from these kinds of experiments in open journalism?
At the conceptual level, think tanks could also try to create more of a two-way relationship with their customers and audiences. This would mean less telling people what ‘the story’ is, but instead acting more as facilitators who offer a platform for collaboration between interested parties in real-time, including the policy and decision-making audiences they want to influence. As we’ve suggested before, this is probably why think tanks such as Chatham House, which seek to act as ‘meeting places‘ for a range of experts rather than presenting themselves as the ‘only experts’, have been so successful and why audiences like them so much.
More practically, think tanks could consider:
- sourcing ideas, information and contributions more frequently using social media;
- experimenting with open and collaborative drafting, reviewing and editing of reports;
- microtasking their research (as in the MPs expenses scandal);
- inviting audiences to set their agendas;
- attempting to crowdfund their projects and programmes openly and transparently.
Economic and cultural changes have forced traditional media to respond with these experiments in openness. Faced with similar challenges, what will think tanks do?