Best of the frontline bloggers (week ending 2nd November 2012)

We love public and voluntary service bloggers. At their best, they capture the day-to-day reality of public services in a way that Westminster-commentators can’t – and they have the real expertise and insights we need to improve social policy. Here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Social care

Is there any way to improve?

From How Not to Do Social Work

Posted on 31st October 2012

“So today when I was asked the question is there any way to improve? the answer was Yes, talk to Social Workers, understand what the difficulties are in social work and where the learning is needed to develop practise including investing in social work and acknowledging that specialist knowledge is learned over a long period of time not over a fancy title.”

How Not to Do Social Work, an experienced social worker, reflects on many years of discussions about how to improve social work for children’s services, and especially the difficulty of dealing with what is still the biggest issue: defining what a vulnerable child is and at what point intervention is needed.

Education

Sorry you got a C… No Sixth Form for you!

From The 99% Blog

Posted on 1st November 2012

“I suppose all we can do is wait and hope for errors to be put right as they should be. If this works then yippee, if however it doesn’t, then we as a collective; the generation of a new age, need to establish a way for us to voice our opinion and succeed in omitting errors in society that affect us and others.”

Aaron challenges the unfairness of the GCSE exam re-grading fiasco and how it has damaged the aspirations of thousands of young people, but notes the possibility of “one last shot at justice…”

Why all teachers agree with David Laws

From Pedagoggles

Posted on 26th October 2012

“Teachers refuse to work longer than the 9-3, and as we know, those six hours are dedicated to the systematic beheading of every child’s hopes for the future.”

Good news for the Government (or possibly not), as one teacher agrees with David Laws’ recent comments about the profession fostering ‘depressingly low expectations.’

Health

More wisdom from those who think that NHS IT has landed on the moon

From Northern Doc

Posted on 1st November 2012

“…when someone who works for an organization called the NCB tells you that they are “pushing for the end of 2015 to eradicate paper from the NHS” you can bet the smart money will be buying shares in paper manufacturers.”

Northern Doc shares his doubts about the ‘next big thing in NHS IT’ – or “hugely expensive white elephant”, depending on where you stand.

Time for an update

From Life in the NHS

Posted on 28th October 2012

“I predict that once the dust has settled and the ‘bureaucracy’ has been removed, some people will be very shocked by what is left. They will be surprised that the NHS isn’t actually being run by GPs (though they have a wonderful nominal role) but by rehashed senior managers some of whom work in Leeds and many more work out in the local areas.”

A welcome return to the blogosphere to a ‘nurse, manager, wife and mum’ – and a warning about the coming chaos in a changing NHS.

Policing

Backwards to the future – A scientific(ish) experiment

From PC Bobby McPeel

Posted on 30th October 2012

“Ok, this is probably the least scientific experiment in the history of science, and I’m sure someone much more intelligent than me would tear it apart. However, I wasn’t really trying to be scientific. I am trying to make a serious point that these piecemeal police reforms that fail to recognise the unique nature of policing…”

PC McPeel (“proud to be a pleb”) does some rough maths on the Winsor reforms to see the effect on police numbers – and finds they don’t add up.

Justice

To hurt or to heal

From Ben’s Prison Blog – Lifer On The Loose

Posted on 30th October 2012

“Criminals grow up in communities, they live in them and they then harm them. It is in communities that our best chance of reclaiming people lays. To shrug off our difficult members and hide them behind high walls is short sighted, expensive, and ultimately futile.”

Previously known as “one of Britain’s best known prisoners”, PrisonerBen challenges the policy focus on prison and instead proposes a community-based alternative.

Can the Tories – or any government – be trusted with human rights?

From Jailhouselawyer’s Blog

Posted on 29th October 2012

“See, if you’re David Cameron, prisoner votes are as close to a perfect policy as you’re likely to find. Opposing them makes him look like he’s finally getting tough on the ‘faceless Belgian bureaucrats’ and ‘unelected judges’ who think they can boss us about, which looks great in front of the wing of his party mostly comprised of the elderly and mildly xenophobic. …While this might make for a calming influence in the party, and an easy news cycle for Grayling, what it amounts to is a defence of widespread disenfranchisement.”

John Hirst argues that withholding the right to vote from prisoners is really a matter of fundamental human rights, not about Europe.

If you’re a frontline blogger, do send us your latest blogs on policy issues or posts from the past that you’re particularly proud of, and they could be included in next week’s round-up. Get in touch with us at: info@guerillapolicy.org or via Twitter @guerillapolicy and @guerrillapolicy


Best of the frontline bloggers (week ending 26th October 2012)

We love public and voluntary service bloggers. At their best, they capture the day-to-day reality of public services in a way that Westminster-commentators can’t – and they have the real expertise and insights we need to improve social policy. Here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Welfare

A4E? Who are they? What are they about?

From The Big Picture

Posted on 23rd October 2012

“What are A4E up to next? Well according to David Cameron they would make an ideal company, along with our old friends G4S, to become involved in the process of Rehabilitation… The scheme will see firms such as G4S and A4e, along with charities and voluntary groups, offered cash incentives to put offenders back on the straight and narrow. We already give these companies enough money, and now we’re going to give them more? Do they have a proven track record?”

Retired and Angry, retired from the Metropolitan Police Service, examines the recent history of A4E – and doesn’t much like what he finds.

Carers

If it works, break it

From Ned Ludd Carer

Posted on 24th October 2012

“Surely, if the carers and service users find these services valuable, that should count for a lot. But in the world of cuts, they don’t care what works, what’s valuable. They just want the overspend caused by their own unrealistically low budget reduced.”

Ned Ludd, carer, gets angry when ambushed by his local council’s plans to cut personally valuable “getting a life services”.

Social care

People with dementia need an independent voice

From The Age Page

Posted on 25th October 2012

“For a variety of reasons, most older people are unable to complain or express a view on the type and nature of care they need or want to receive. Worst of all perhaps, most are unable to influence the quality of service they have every right to expect or how or where to lodge complaints, if they have any.”

Sarah Reed reflects on the ambitions in the Government’s dementia strategy, and suggests this means we need to ensure that those who struggle to speak for themselves can be heard.

Education

This much I know about…an alternative to the English Baccalaureate Certificate

From John Tomsett

Posted on 21st October 2012

“If Jeremy Hunt announced a backward-looking reform to appendix operations which would be hugely invasive and leave patients in hospital for a fortnight (such as I experienced in 1977), the medical profession would deride him. Why aren’t we deriding Gove over his EBC proposals, which are the educational equivalent?”

Headteacher John Tomsett argues that educationalists need to begin an urgent campaign to provide an alternative to the Government’s proposals for an English Baccalaureate Certificate.

Things to know about ED Hirsch and the ‘Common Cultural Literacy’ idea

From Laura McInerney (@miss_mcinerney) writing on lkmco

Posted on 23rd October 2012

“ED Hirsch’s ‘Cultural Literacy’ has become quite popular in England this week due to him featuring on a Radio 4’s Analysis and also being the subject of a blog by Daisy Christodolou, Managing Director of The Curriculum Centre. Hirsch is the man who wrote the book ‘Cultural Literacy’ which he followed by creating ‘Core knowledge‘ an age-ordered curriculum with an emphasis on facts that, if taught correctly, he argues will give children the most important cultural knowledge. But to understand his work it helps to understand its American context, as the reason for his popularity in the States is really quite different to the way his ideas are being framed in the debate here in England.”

In this post Laura McInerny describes Hirsch’s model of ‘cultural literacy’ and its roots in the US – and questions how appropriate it is for the UK.

Policing

Re-offending – ‘Payment by results’ will not work

From Inspector Gadget

Posted on 22nd October 2012

“I have read the PM’s plans for ‘payment by results’ in terms of the re-offending rates of prison inmates with interest. This will not work. A bit like trying to use the wrong gate, ministers need to listen to police on this one. I’m sure it will be shown to have worked, but it won’t work for the simple reason that these days, criminals only go to prison in the first place if they are persistent offenders.” 

Inspector Gadget argues that the use of payment by results won’t work to reduce re-offending. He speculates that this idea probably came from a think tank who in turn have been sponsored by an organisation with an interest in securing ex-offender rehabilitation contracts. Inspector Gadget argues that the most effective way to deter ex-offenders from re-offending is a lengthy stay in a closed prison, preferably far away from home.

‘Re-inventing the wheel’ or just ‘Strapping two u-turns together’

From MinimumCover

Posted on 24th October 2012

“I want us to be bold and imaginative about transforming policing and the wider criminal justice system to save time and money and deliver a better service for the public. These are the words of our ‘beloved’ Home Secretary which she used to describe her latest improvement to the way Police investigate and prosecute offences. This bold and imaginative move introduces the power for Police to independently charge a number of offences that currently require consultation with the CPS.”

MinimumCover welcomes reforms to charging powers – but questions whether Theresa May can call these proposals ‘bold’ or ‘imaginative’ when they return powers that the police used to hold previously.

If you’re a frontline blogger, do send us your latest blogs on policy issues or posts from the past that you’re particularly proud of, and they could be included in next week’s round-up. Get in touch with us at: info@guerillapolicy.org or via Twitter @guerillapolicy and @guerrillapolicy


Best of the frontline bloggers (week ending 19th October 2012)

We love public and voluntary service bloggers. At their best, they capture the day-to-day reality of public services in a way that Westminster-commentators can’t – and they have the real expertise and insights we need to improve social policy. Here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Social care

What I would say to Norman Lamb

From Ermintrude2

Posted on 18th October 2012

“What I see are cuts. I see respite narrowing in terms of ability to access. I see provisions which had been helpful, closing. I see a lack of beds in the local hospitals when they are needed and I see people who need support being denied it because there are no provisions left. So take your pleasantries and policy ideas and come and spend a day with me in the community and you’ll see why I am impatient and unbelieving about the platitudes that emerge from those who don’t seem to understand what is happening ‘out there’.”

Ermintrude, who works in dementia services, speculates on what she would say if she had the opportunity to meet with Norman Lamb, the new Liberal Democrat Social Care Minister. She argues that those in positions of power – be it Ministers of Senior Managers – need to take responsibility for their policies by listening to those who work at the frontline and are responsible for putting these policies into practice.

Not the Francis report

From Whose Shoes?

Posted on 17th October 2012

“Life can often only be understood backwards, but it must be lived forwards.It is important and necessary to look back and understand what went wrong in Mid Staffordshire and ensure that the voices of those affected have been adequately heard. But it is also vital that we now look forward and learn the lessons to create a system in which poor quality and unsafe care can no longer be ignored.”

A guest post by Laura Robinson, Policy & Communications Advisor for National Voices, raises fundamental issues around patient care and patient safety, following the independent inquiry in Mid Staffordshire. There is already much collective wisdom and widespread consensus on what needs to be done to ensure that care is safe, effective and responsive to patients’ needs. ‘Not the Francis report’, published by National Voices this week, brings this together in a series of recommendations and urges the Government and NHS leaders to drive forward improvements across the whole system of health and social care.

Lead like lambs into his hands: Is light entertainment more important than child protection?

From Secret Social Worker’s Blog

Posted on 12th October 2012

“Child protection can never be a matter for just professionals but instead must be a concern for the whole community. Those who see or know about the sexual abuse of children should have little doubt about its destructive outcome and how utterly wrong it is. Therefore there can be few excuses for allowing it to continue. There is ALWAYS something you can do.”

In this post the Secret Social Worker argues that the Savile scandal reminds us that child protection is the responsibility of the whole community, not just statutory agencies.

Social workers have a duty to join Saturday’s anti-austerity march

From the Social Work Blog

Posted on18th October 2012

“David Cameron can tell us that “we’re all in this together”, but as social workers we know this couldn’t be further from the truth.”

Lizzie Furber, a social worker and member of the Social Work Action Network, argues that social workers are in the frontline when it comes to seeing the impact of cuts. Lizzie issues a call to action for all social workers to take part in the anti-austerity march taking place in London on Saturday 20th October. She argues that cuts affect all areas of social work, with caseloads soaring.

Health

“Return the money” – is spending less on healthcare the moral thing to do?

From @micmac650

Posted on 18th October 2012

“For me this has been crystallised by the impending Scottish independence referendum. Soon we may be making the decisions about our own country – what balance of expenditures will give us the healthiest and happiest population? I’m fairly confident that diverting money from nuclear missiles to healthcare would be a good thing. But how do we balance the competing demands of a universal high speed broadband network or higher teacher-pupil ratios?”

Mark MacGregor (@micmac650) is an Associate Medical Director and consultant nephrologist in NHS Ayrshire & Arran. He is also a Health Foundation fellow. In this post he argues that clinicians need to put the days of campaigning for more resources behind them, and instead devote energies into addressing the ‘health productivity challenge’ – how do we maximise health gains within existing resources?

Democracy

From Dr Grumble

Posted on 14th October 2012

“I have never really thought that I live in a true democracy. The world’s oldest democracy is just a stock phrase I trotted out. It probably stems from the ruling classes intent on giving us plebs the illusion that we have some control over our lives. We don’t. Not much anyway.”

Dr Grumble describes how a threat of a hospital closure is being pushed through with little engagement of both GPs and consultants. The Chief Executive of the hospital states that ‘the hospital was not a democracy. It’s not. It never has been and it never will.’ Dr Grumble describes how people have been invited to take part in a formal consultation, but laments that ‘formal consultation processes are more about telling the populace what is going to happen than listening to their concerns.’

Policing

@craig2383 meets the Home Secretary

From Nathan Constable

Posted on 14th October 2012

“I told her that if she wants to make the Police political then this reg needs to go. Her response was that the Police wont be political but rather run by a democratically elected person. However I then told her that we as the Police can’t be part of that as either as Police or public as regs still governs our behavior in our personal life. I told her that we can’t publicly support any candidate in any way or even stand for election. This means that there is a direct conflict with the PCC process and the very core of Police regs. Its almost like this was a completely new thing to her.”

@craig2383 has spoken to his MP about Police Reform. It just so happens that his MP is none other than Home Secretary Theresa May. Craig shares his account of the meeting via Nathan’s blog. In the post, Craig shows the limits of May’s knowledge of the reforms that her Government is pushing through. He also points out the tension between politicisation of the police service and the rules governing police officers’ political activities.

Education

Mixed ability

From Frank Chalk

Posted on 16th October 2012

“Let’s not pretend or mince our words here – Miss Jones is simply wasting Brandon, Lee and Edward’s time. It’s not her fault – she is only human and cannot possibly deal with such a ridiculously large spectrum of abilities. Deep down, she feels that mixed ability classes seem to let down the best and the worst. All she has ever been told however, is how great it is that the school is so ‘inclusive’.”

In this post, Frank Chalk points out the challenges for teachers in meeting the needs of a diverse range of students in mixed ability classes. He argues that the system is failing higher achieving pupils and those who require more support.

Previous reads

Here’s another great post published in the last few weeks.

Taking comms back to basics

From Carolyne Mitchell

Posted on 4th October 2012

“This is comms 1.0. It’s about getting back to basics and thinking about the way we communicate with the public directly, not through the media. It’s about plain English, cutting through the crap, getting to the point and making it as easy as possible to deal with the council.”

Inspired in part by the Government’s Behavioural Insights Team, Carolyne Mitchell, a communications officer at South Lanarkshire Council, considers how local government comms needs to be less about press releases and more about changing public behaviours.

If you’re a frontline blogger, do send us your latest blogs on policy issues or posts from the past that you’re particularly proud of, and they could be included in next week’s round-up. Get in touch with us at: info@guerillapolicy.org or via Twitter @guerillapolicy and @guerrillapolicy


Best of the frontline bloggers (week ending 12th October 2012)

We love public and voluntary service bloggers. At their best, they capture the day-to-day reality of public services in a way that Westminster-commentators can’t – and they have the real expertise and insights we need to improve social policy. Here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Welfare

Cutting housing benefit for under 25s is indefensible, immoral and criminal

From DrTimCB

Posted 10th October 2012

This week George Osborne outlined plans to slash housing benefit for people under the age of 25 in both his conference speech and a Daily Mail article. This is part of a wider £10bn cut to the welfare bill… I’m presuming the subtext here is that if you’ve never paid into the system, you shouldn’t be able to take anything out. This shows such a profound lack of insight into the lives of many young people in the UK.”

Dr Tim, a junior doctor working in Tower Hamlets, tells the story of three young people – Max (19), Bea (22), and Nelufa (19) –  that he has worked with and who would lose out if proposals to reduce eligibility for housing benefit for those aged under 25 announced this week become reality. He argues that these reforms would leave vulnerable young people like these destitute, homeless and isolated.

Ruth Anim and Liam Barker – Different Disabilities, Very Similar Situations

From Same Difference

Posted 6th October 2012

“Exactly two weeks ago today, I heard and wrote about the case of Liam Barker. Eighteen years old, paralysed since birth, he breathes through a ventilator. His parents had just received a letter informing them that in order to receive Employment Support Allowance, he might have to prove he is unable to work by attending a Work Capability Assessment.”

In this post Same Difference describes the experiences of two disabled people with complex needs, Ruth Anim and Liam Barker, who have been subjected to the Atos-managed Work Capability Assessment (WCA). Liam has received a letter informing him that he will need to undergo a WCA, while Ruth’s mother has successfully appealed the findings of her daughters WCA which found that she was fit for work.

Health

Medical power

From Abetternhs’s blog

Posted 5th October 2012

“I have written this because like many, perhaps most GPs I feel very uneasy about power. I aspire to a partnership with my patients, teamwork with my fellow health professionals and a more equal society. I feel very strongly that power is a privilege and medicine is a vocation and a public service, or as Iona Heath recently described it, ‘a labour of love’. Usually medical power is viewed in negative terms, an unreasonable acquisition of privilege and abuse of patient trust and public respect for personal gain. Whilst I don’t deny that medical power is abused terribly in this way, I am concerned that power is shifting away from professionals and democratically accountable government, and I am not sure that this is in our patients’ best interests…”

GP Jonathon Tomlinson challenges the current orthodoxy in healthcare by considering the implications of the power that healthcare professionals hold.  He argues that notions such as ‘patient independence’, ‘self-care’ as well as regulation and outsourcing, are reducing the autonomy of healthcare professionals and disempowering patients. He speculates about what this could mean for the future of healthcare.

High sounding words but privatisation marches on

From Mike Broad, on Hospital Dr’s Dr Blogs

Posted 9th October 2012

“Don’t get me wrong. I’m not blaming the private providers – indeed I’m not against the use of the private sector under certain circumstances. They’re not snatching these cherries, they’re being offered them by commissioners desperate to reduce costs.”

Mike Broad argues that the Government is rushing to privatise parts of the NHS to ensure that its reforms can’t be unpicked by any future incoming Labour administration. He outlines his concerns that the Government is not sufficiently addressing the risk that the private sector will cherry pick the most lucrative procedures under the policy of payment by results in health.

Policing

The Real Big Society

From PC Bloggs

Posted 5th October 2012

“Reading media reaction to Hillsborough, to Ian Tomlinson’s death, to all the other negative news stories, is galling at a time when we also feel let down by our own management and the Home Office. I am sure many police officers up and down the country have been wondering just what we are doing it for.” 

PC Bloggs describes how the outpouring of grief in the wake of the untimely deaths of PCs Fiona Bone and Nicola Hughes has brought hope that the police service still commands public support in the wake of cuts and negative news stories. PC Bloggs argues that Big Society isn’t a replacement for public services, and that recent events point to a very different relationship where public professionals are valued and respected for the contribution they make.

Criminal justice

Cry From The Heart

From The Magistrates’ Blog

Posted 9th October

“Off to court yesterday morning. Standard kind of court list, three CPS trials listed, 2 in the morning, 1 in the afternoon. The subject of the charges also pretty usual, a couple of Assault by beatings (Common Assault) with domestic violence overtones and a Harassment without violence. In we go at 10 am all fired up having had some Case Management Training on Saturday…sadly it all went downhill from there.”

Bystander J, posting on the Magistrates’ Blog, describes three cases where the trials could not proceed because of bureaucratic barriers and lack of joined-up working between the courts and the Crown Prosecution Service.

Mental health

On Northern Ireland Backing the WRB and David Cameron’s cpc12 ‘Aspiration Nation’ Rhetoric

From The World of Mentalists

Posted 11th October 2012

“This idea that claiming benefits is a lifestyle choice is as hilariously preposterous as it is bullshit. Who would even entertain the notion of choosing this ‘lifestyle’? It’s a horrid way to go through everyday existence, as I can wholeheartedly assure naysayers. …Are there scroungers out there? Yes. Do they need weeded out of the system? Yes. Of course they do. But not at the expense of the vast majority that claim due to genuine illness. And it is a majority.”

To mark the passing of the Welfare Reform Bill by the Northern Ireland Assembly, The World of Mentalists spends the day listening to David Cameron’s speech day “in a state of raw terror [and] guzzling diazepam” – but at least it produces a good rant.

If you’re a frontline blogger, do send us your latest blogs on policy issues or posts from the past that you’re particularly proud of, and they could be included in next week’s round-up. Get in touch with us at: info@guerillapolicy.org or via Twitter @guerillapolicy and @guerrillapolicy


Best of the frontline bloggers (week ending 5th October 2012)

We love public and voluntary service bloggers. At their best, they capture the day-to-day reality of public services in a way that Westminster-commentators can’t – and they have the real expertise and insights we need to improve social policy. Here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Local government

Graph of doom – fact or fantasy – an alternative perspective

From Mr Reasonable

Posted 1st October 2012

“Barnet Council have been pushing a chart …which has gained the rather unpleasant title “The Graph of Doom” to show how the Council will run out of money for any services other than Adult Social Care and Children’s Services by 2030. This chart has been used in Cabinet documents to justify the need for the One Barnet Outsourcing programme. It has also gained traction in the national press where it is seen as a revelatory document which we should all be accepting as the gospel according to St. Barnet.”

A ‘reasonable and respectable resident standing up for common sense’ in the London Borough of Barnet dissects the infamous (in policy circles, at least) ‘Graph of Doom’ – and shows that the reality is more of a ‘Graph of Choices’ instead.

Disability

Disability issues finally break through at Labour conference

From Diary of a Benefit Scrounger

Posted on 3rd October 2012

“No matter what we did, we had to break the consensus. We had to make sure that the opposition opposed. Just two years ago we had nothing and no-one. Today, we have a very different board to play on. Many will say it is not enough, and of course, they are right. But as a friend once said to me, “Don’t judge on where someone is, judge on how far they traveled.”

Sue Marsh provides a perspective on this year’s Labour Party conference where disability issues finally made it into the mainstream – after a massive effort by campaigners and activists.

Probation

Train crash

From On Probation Blog

Posted on 3rd October 2012

“As I’m writing this, there are civil servants down in London at the Ministry of Justice drawing up contracts for the benefit of private companies such as G4S. How is anyone to feel comfortable or reassured that they are any better than their colleagues over at the Department of Transport in being able to fairly assess the relative merits of different bids, and especially those that have to be measured against public sector bidders?”

Jim Brown speculates on what the West Coast mainline franchising fiasco means for the outsourcing of prisons and probation services by the Ministry of Justice.

Carers

Children shouldn’t be responsible for filling gaps in care

From Carers Blog

Posted on 1st October 2012

“One of the problems we face is that where local authority care budgets are cut, then if someone has care needs, that care still has to be provided by someone – and it inevitably falls to friends and family to provide it. This is hard enough for adults, and we know many are struggling to cope with cuts in services and family finances. We need to make the point crystal clear that it is never acceptable to expect a child to fill the gap in care which is left when services are cut.”

Moira Fraser of the Carers Trust reports back from the Labour Party conference and shares her concern that those organisations working to support young carers are not communicating their messages clearly enough.

Policing

National Police Air Service launches today – lies and spin

From Police Aircrew

Posted on 1st October 2012

“There are some basic facts that need to be cleared up. You wouldn’t think “facts” needed clearing up would you because they are facts; the truth and therefore should be clear to all. Unfortunately Mr Green the Policing Minister has either been misinformed or is not telling the truth.”

Welcome to a new frontline blogger, Police Aircrew. In their first post they debunk the facts that have been presented to rationalise the police helicopter service into the new National Police Air Service. The new service is designed to save £15 million a year; in this post Police Aircrew speculates about further cuts that are coming down the line.

If Michael Portillo forgets you…

From Catemoore’s Blog

Posted on 29th September 2012

“When Michael Portillo looks at a person in a uniform, he sees just that. A person in a uniform. If that person is driving a fast car with blue lights flashing and siren blaring, or if that person is involved in an active arrest, shouting at suspects or perhaps cuffing a prisoner, Michael Portillo’s brain recognises a Police Officer. If that person is guarding a gate or standing on a fixed point or chatting to the public, he just sees a person in a uniform. That person might be an armed officer but could just as easily be a PCSO or G4S guard or security at an airport. His mind does not differentiate any more.”

A ‘woman, mother, wife, carer and retired Met officer’ reflects on how the quasi-official appearance of private security company employees may have affected how the public perceive the police as just another group of ‘jobsworths’.

Previous reads

Here’s another great post published in the last few weeks.

Clustering and Payment by Results: The end of service user centred mental health care?

From The Masked AMHP

Posted on 27th September 2012

“Most mental health service users will be completely unaware that when they are assessed by Community Mental Health Teams or in hospital their mental health problems and symptoms are now subjected to an arcane system known as Clustering.”

The Masked AMHP describes the impact of the use of clustering and payment by results in the commissioning of local mental health services – and argues that the real ‘customer’ under this approach is the new GP consortia rather than service users.

If you’re a frontline blogger, do send us your latest blogs on policy issues or posts from the past that you’re particularly proud of, and they could be included in next week’s round-up. Get in touch with us at: info@guerillapolicy.org or via Twitter @guerillapolicy


Best of the frontline bloggers (week ending 28th September 2012) – ‘Plebgate’ special edition

We love public and voluntary service bloggers. At their best, they capture the day-to-day reality of public services in a way that Westminster-commentators can’t – and they have the real expertise and insights we need to improve social policy. Here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Policing

Manchester police plebs are doubleplusgood

From Inspector Gadget

Posted on 22nd September 2012

“This current government’s dealings with us are becoming a charade. It might be that we have to try to do something about this, without giving any ground if possible. The deaths of Nicola Hughes and Fiona Bone have shown both sides that this is not a game, as if we needed reminding.”

Inspector Gadget reminds us of the contradictions in the Government’s messages about the police force – praising the work of officers whilst cutting their jobs, pay and pensions.

Sense and senselessness

From PCBloggs

Posted on 23rd September 2012

“How do you write a piece about “what it’s like to be a female police officer”, when what it’s like is almost exactly like being a male police officer?”

Sgt Ellie Bloggs reflects on what life is like for policewomen on the frontline in light of the deaths of PCs Fiona Bone and Nicola Hughes. She also speculates on what this means for the debate about arming the police. See also her comment piece in the Telegraph.

Education

Personal and professional conduct

From Teaching Science

Posted on 26th September 2012

“After all, they can hardly object to us holding them to the same standards they ask of us…”

Since teachers are provided with guidance from policymakers about their ‘personal and professional conduct’, why shouldn’t teachers provide the equivalent guidance for policymakers? And what would the guidance say?

Disability

The world is my activism

From Same Difference

Posted on 25th September 2012

“Our strength is our differences and where they overlap. It is unfortunate that at present we live in a society and under a government where the opposite appears to be extolled. We find that our basic rights are under threat, seen as luxury and privilege. The crips have had it too good, now we must conform to old stereotypes of being ‘the vulnerable’, in need of ‘care’ provided by a system that knows what we need better than we do.”

Guest blogger Penny Pepper reflects on how her activism informs her writing, and how changes in people’s thinking don’t always have to come from ‘loud aggressive action’.

Health

The looming crisis in the hospital sector

From Mark Newbold

Posted on 26th September 2012

“So we have a developing crisis in the acute sector. Hospital trusts must achieve 5% and upwards each year in efficiency improvements, without the annual income increases they have had before. They must also, according to received wisdom, reduce bed capacity as care ‘shifts to the community’. And they must do these whilst maintaining at least current levels of operational performance, quality, and safety. It is hard to believe the sector will survive the coming years unchanged. But what options do boards have?”

This week the Care Services Minister Norman Lamb admitted that care services are under “enormous strain”, following new Public Health Minister Anna Soubry’s acknowledgement last week that the Government “screwed up” its NHS reforms. In this post Mark Newbold casts a light on the growing crisis in the acute sector because of the Government’s £20 billion ‘efficiency savings’ and argues that a ‘whole system approach’ is needed to reduce demand.

Professionals, patients and social media

From The Not So Big Society

Posted on 26th September 2012

“Earlier this week I met up for a pint with Victoria Betton, author of the Digital Mental Health blog. This turned into quite an in-depth conversation about social media, and the way it’s used by people who work in or use mental health services. After we met I decided to jot down some of the thoughts and ideas we were bouncing about, and put them up in a blog post.”

Zarathustra believes that a chill has set in over the health blogging world, with professionals increasingly cautious in what they tweet or blog about and wonders whether professional cautiousness might swing the other way.

Mental health

One vision

From: Mental Health Cop

Posted on 25th September 2012

“I’m not sure anyone knows the size of the problem, regarding how many people with mental health problems become involved in the criminal justice process. I’ve stated previously that if we leave the police to their own devices, they will spot around 12-15% of detainees in police custody and suspect a mental health problem which needs at least the Force Medical Examiner’s attention. If the custody sergeant had fired off a list of all people arrested in the preceding 24 hours to the local mental health trust, they would have found that as many as 50% of those people arrested are known, have been known or need to be known by secondary care mental health services.”

Mental Health Cop argues that we need to better ‘co-join’ our criminal justice and mental health systems around a single vision of what they are trying to achieve, especially if we are to preserve public trust in their actions.

If you’re a frontline blogger, do send us your latest blogs on policy issues or posts from the past that you’re particularly proud of, and they could be included in next week’s round-up. Get in touch with us at: info@guerillapolicy.org or via Twitter @guerillapolicy 


Best of the frontline bloggers (week ending 14th September 2012)

We’ve written before about our love of public and voluntary service bloggers, and how we’d almost always rather read a dispatch from the frontline than largely warmed-over opinion from a Westminster-centric commentator. At their best, frontline bloggers capture the day-to-day reality of public services in a way that others can’t  including the dirty, difficult, and sometimes dangerous experiences that make for real expertise and the insights we need to improve social policy. So here’s our selection of the best frontline blogs we’ve read this week. Do send us your suggestions for great posts we’ve missed – and those frontline bloggers we should follow in the future.

Policing

Dishonor Among Ranks

From The Custody Record

Posted on September 10, 2012

“The actions of such officers tarnish us all and transcend through time to today. As an honest cop I am fed up of holding up my principles and morals for inspection only to have them cast to the ground and shattered by individuals intent on giving the police a bad name. There was no room for you then and there is no room for you now. Get out of the job.”

In the wake of the release of the Hillsborough report, one copper reflects on the divided loyalties that are sometimes provoked by working at the frontline of policing.

Suicide prevention

From Mental Health Cop

Posted on September 10, 2012

“The Government will today publish a new 10-year strategy for suicide prevention.  …what we can already say is that it will need to re-address gaps which we have existed for years and which we know are spoken of, time and again. I also fear that it will be unable to address the underlying political, social and economic issues which we know contribute to suicide levels, alongside medical and psychological factors.”

On World Suicide Prevention Day, Mental Health Cop explains why the police are often put in the position of responding when personal crisis becomes a public emergency.

Social care

In the shoes of Karen (2)… a daughter’s insights into life in a care home

From Whose Shoes

Posted on September 11, 2012

“In order to safeguard vulnerable adults, I have felt the need to share this with the management at [this care home], but this is addressed to you directly so you might develop some understanding of the impact of your words and your attitude on people’s lives. It seems only fair to tell you myself.”

Here’s a moving and challenging post from ‘Karen’ (who tweets as DazeinourLives). Karen’s mother has dementia. Here Karen shares a letter she wrote complaining about an incident she witnessed in the care home whilst visiting her late father.

Education

How is it possible that no-one in England knows what a C-grade answer looks like?

From LKM

Posted on September 11, 2012

“Somewhere Gove is sitting waiting to pounce on this to make a reform announcement and I am sure we will rake over his changes time and again. But among all that analysis I hope that someone asks him thisHow will the new reform help teachers know what C (or B, or A) grade quality is? Because if teachers don’t know then we are the blind leading the blind, and no matter how ‘rigorous’, or dull, or comparable-to-Singapore our new qualifications are, there is still the same risk of this happening all over again.”

After it was revealed that OFQUAL did in fact ask at least one exam board to reconsider their GCSE boundaries, many questions can be asked, including: How is it possible that no-one in England can agree what a C grade English GCSE answer looks like?

Probation

Smoke and mirrors

From On Probation

Posted on September 11, 2012

“Payment by Results is the coalition government’s new wonder answer to everything, in fact just like the Private Finance Initiative was to the last Labour administration. Of course the latter has proved to be an utter disaster… But so attractive is the idea proving to politicians as being the next ‘magic bullet’ that the idea is being rapidly promoted everywhere and before any research as to its effectiveness is concluded.”

Welcome to the personal thoughts of Jim Brown, an ‘ordinary probation officer’ struggling to come to terms with constant change, whilst trying to do a useful job for society. In this post, Jim explains why Payment by Results is just a new ‘smoke and mirrors’ way to run public services – yet another futile attempt to get more for less.